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Frequently Asked Questions
Can I connect Attendo against my ERP?
Yes, you can connect against an ERP through our API or by exchanging files automatically.
What makes Attendo unique?
The omnichannel communication with our clients. This can be given by phone, mail, WhatsApp, customer portal, QR codes, even conversations on social networks.
The flexibility of the work based on the contracted modules.
What is Attendo?
It is a ticketing, helpdesk and service management software that has more than 30 modules available.
Does Attendo manage a client that has contracts with SLAs (service level agreements) that must be met?
Yes, Attendo manages the client's contracts, to comply with the times for both intervention and resolution of tasks or incidents.
Do I pay for the number of assets or clients that I have in my database?
No, in Attendo you will only pay for the agents or technicians who use the program and for the contracted modules.